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Friday, February 15th, 2002
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My Letter to the Fast Company LOOP also got noticed on Learning Experiences, Customer Feedback Management Skills, ThankingCustomers.com, February 2002
Posted in Letters to the Editor, Publicity, articles | No Comments »
Friday, February 1st, 2002
My letter to the editor “Class Distinction” was in the Loop section of Fast Company Magazine.
Posted in Letters to the Editor, articles | No Comments »
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