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December 2007
You are browsing the archive for December 2007.
Freecycle helped me find the holiday spirit
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Ok, I realize Christmas has come and gone and there a couple of days left of Kwanzaa, but despite the season, I had a hard time getting into the swing of things. Some because of deadlines, other [...]
Best of nextSTEPH 2007
I have decided not to post a top posts of the year, because they are already listed on the left hand sidebar under “Popular Posts“. I have also created a “Best of” category, that will continue to be updated quarterly.
Happy 2008 everyone!
What is your customer service threshold?
I just got off the phone with a company who is still sending mail to my late mother, I simply wanted them to remove her contact information from their list so that they will stop sending information. No one seems to know which department was responsible for my request. I got shuffled through [...]
Making the most out of Catalog Delays by the Post Office
Grandma has been doing a great job guest commentating this week as I am knee deep in blog projects that were “due last month”.
Today’s topic deals with retail catalogs that arrive after the fact. Grandma received a catalog yesterday only to learn that the sale expires today. She got several catalogs sometimes a [...]
Why companies should forward all their 800 numbers
I cannot take full credit for this post. Gram woke me up this morning to ask me to order something for her. She gave me the 800 number from the catalog that she had (granted I do not know how old that catalog is.) So I go online and sure enough, the place [...]
