By Stephanie Cockerl on May 26, 2009
Are you a nextSTEPH subscriber? The monthly newsletter provides insights and tips to take your website and more to the nextSTEPH. Subscribe Today. Already subscribed? Then become a fan. Like most business owners over the past several months, I have been doing a lot of internal auditing and reflection. Like with any move, one decides [...]
Posted in Newsletter | Tagged auditing, business, services
By Stephanie Cockerl on May 22, 2009
Unfortunately, I will not be going out of town due to circumstances beyond my control. Also with the possibility of being trapped by local transit, I thought this would be a good time to catch up on the books that I’ve acquired during conferences so far this year. Here are some of them in no [...]
Posted in Reading | Tagged memorial day, Reading List
By Stephanie Cockerl on May 15, 2009
I was logging into my account to check on my account when I saw the dreaded “Temporarily Unavailable” page. However as a consolation, the cell phone provider gave a coupon code to get a free cell phone ringer upon the website’s return. This is not only a good example of customer service, but also a [...]
Posted in customer service, Newsletter, raves | Tagged customer service, word of mouth
By Stephanie Cockerl on May 10, 2009
Happy Mothers Day Ma and Mama (great-grandmother).
Posted in Family, unWired | Tagged Mom, unWired