By Stephanie Cockerl on June 19, 2009
Are you a nextSTEPH subscriber? The monthly newsletter provides insights and tips to take your website and more to the nextSTEPH. Subscribe Today. Already subscribed? Then become a fan. As is the case with most business owners, I have problems with delegation. As an only child, I’m used to doing everything on my own. So [...]
Posted in Newsletter | Tagged delegation, help
By Stephanie Cockerl on May 26, 2009
Like most business owners over the past several months, I have been doing a lot of internal auditing and reflection. Like with any move, one decides what they need and what they could let go of. The same can be said about business services. Are there services that you are using because everyone else is [...]
Posted in Newsletter | Tagged auditing, business, services
By Stephanie Cockerl on May 15, 2009
I was logging into my account to check on my account when I saw the dreaded “Temporarily Unavailable” page. However as a consolation, the cell phone provider gave a coupon code to get a free cell phone ringer upon the website’s return. This is not only a good example of customer service, but also a [...]
Posted in customer service, Newsletter, raves | Tagged customer service, word of mouth
By Stephanie Cockerl on May 7, 2009
One early evening while I was over to Gram’s, ABC World News Tonight broke the story about Twitter. I thought “Great! how was I going to explain this to her?” I know I make some of my living explaining blogging and social media to people, but its a whole other animal explaining it to your [...]
Posted in Family, Newsletter, social networking | Tagged craigslist, dad, Facebook, Grandma, social networking, Twitter
By Stephanie Cockerl on May 2, 2009
I was asked by Ken Davenport of the Producer’s Perspective to speak to a group of Theatre (hope that’s the right spelling.) bloggers about tips and tricks to use to market their blogs. We also touched a bit on social media as well. Before the presentation, I got to mingle with the audience to see [...]
Posted in Blogging, Newsletter, social networking, Speaking | Tagged Blogging, broadway, social networking, theatre, theatre blogging