Trying to shop at Target.com? You might have to wait a while.

So much for seeing what they have before I go. Fortunately, there is a store within reach. Off I go … More

How Your Business Should Reply to Comments on Facebook Pages

via insidefacebook.com Interesting ways to deal with comments on Facebook whether your a business or not.

How Come its So Hard for Companies to say ” Thank You ” ?

This post comes courtesy of Nana. She received a bill in the mail yesterday and compared it to one that … More

Email Marketing Lesson: Provide a place for a change in email address

All I want to do is change the e-mail address this is going to? Does anyone see an option of … More

Old School 1, Apple 0 – Apple lets Woman Pay for iPad with Cash

http://cdn.abclocal.go.com/static/flash/embeddedPlayer/swf/otvEmLoader.swf?version=&station=kgo&section=&mediaId=7451439&cdnRoot=http://cdn.abclocal.go.com&webRoot=http://abclocal.go.com&site= You know you’ve done a good job training your elder when they spot a technology story. A California woman … More

Sprint uses downtime as an opportunity for its customers

I was logging into my account to check on my account when I saw the dreaded “Temporarily Unavailable” page. However … More

Is your company making bills and invoices easy to read?

Over at Mama’s Keeper, Gram poses the question “What if people don’t have computers?” I wanted to expand on this … More

Counting Calories behind Home Plate

Went to a Brooklyn Cyclones game in Coney Island. Perusing the concession stands, they had listed the menu item, the … More

Sometimes, you just gotta pick up the phone

Grandma is right once again. Sometimes you have to pick up the phone not only to get down to the … More

What is your customer service threshold?

I just got off the phone with a company who is still sending mail to my late mother, I simply … More