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Category: Newsletter

Sprint uses downtime as an opportunity for its customers

I was logging into my account to check on my account when I saw the dreaded “Temporarily Unavailable” page. However … More

customer service, word of mouth

Having the social media talk with your folks

One early evening while I was over to Gram’s, ABC World News Tonight broke the story about Twitter. I thought … More

craigslist, dad, Facebook, Grandma, social media, Twitter

From Brooklyn to Broadway…

I was asked by Ken Davenport of the Producer’s Perspective to speak to a group of Theatre (hope that’s the … More

blogging, broadway, social media, theatre, theatre blogging

Why have a corded phone nearby?

“Just another manic Monday”, I told myself as I woke up and getting got my coffee. I noticed my cordless … More

corded phone, landline, unWired

MCNY Media Management Panel Recap

Back in February, I was invited to be on a Media Management Career Panel at my Business School Alma Mater, … More

college, MCNY, media, media management, networking

Are your comments blog-worthy?

I am not only writing this in terms of my own blog, but I’m sure there are a number of … More

commenting, comments, Grandma

Backup your plugins before you upgrade

Here I am, another late night burning the midnight oil.  This is the time that I actually have the time … More

backup, blogging, plugins, WordPress

What and/or who to include in your blogroll

I was working on a project and a person asked me in so many words, what’s the point of a … More

blogging, links

Don’t blow your 15 minutes of online fame

Grandma called me excitedly to tell me about a product she’d see on the Martha Stewart show. She got the … More

customer service, ecommerce, fame, Grandma, retail

Using nametags as a branding opportunity

Its still conference season in the Big Apple. So much so that there have been various events on the same … More

branding, marketing, nametags

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