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Tag: customer service

Trying to shop at Target.com? You might have to wait a while.

So much for seeing what they have before I go. Fortunately, there is a store within reach. Off I go … More

customer service, retail, target

Want to know where your business is going?

Then, listen to your clients. Read my guest post on the Creative Freelancer Blog, Why I no longer call myself … More

customer service, Guest Blog Posts, web design, web development

Flickr Accidentally Deletes a User’s 4,000 Photos and Can’t Get Them Back | The New York Observer

Why you shouldn’t keep all you pictures in one place. http://observer.com/2011/02/flickr-restores-mirco-wilhelms-3400-lost-photos-and-is-really-really-sorry-about-that/

backup, customer service, flickr

Need to increase your survey return rates? Provide a stamp!

    This warning comes from the one and the only COO. Gram got a survey in the mail. It … More

customer service, measurement, stamp, survey

How Come its So Hard for Companies to say ” Thank You ” ?

This post comes courtesy of Nana. She received a bill in the mail yesterday and compared it to one that … More

customer service, gratitude

Old School 1, Apple 0 – Apple lets Woman Pay for iPad with Cash

http://cdn.abclocal.go.com/static/flash/embeddedPlayer/swf/otvEmLoader.swf?version=&station=kgo&section=&mediaId=7451439&cdnRoot=http://cdn.abclocal.go.com&webRoot=http://abclocal.go.com&site= You know you’ve done a good job training your elder when they spot a technology story. A California woman … More

apple, cash, customer service, Grandma, ipad, technology

Posterous, now we are talking!

Back on October 23rd 2009, I sent this email to the folks at Posterous: Hi, I was just wondering… When … More

autoposting, blogging, customer service, posterous

Sprint uses downtime as an opportunity for its customers

I was logging into my account to check on my account when I saw the dreaded “Temporarily Unavailable” page. However … More

customer service, word of mouth

Lessons and takeways from BlogWell

As some of you know, I was lucky to win a registration to BlogWell – How Big Companies Use Social … More

best practices, blogging, blogwell, customer service, lessons from the field

Don’t blow your 15 minutes of online fame

Grandma called me excitedly to tell me about a product she’d see on the Martha Stewart show. She got the … More

customer service, ecommerce, fame, Grandma, retail

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